At Evisat LLC, we are committed to providing high-quality travel authorization services with transparency and professionalism. Please read our refund policy carefully before submitting your application.

1. Eligibility for Refunds

   • Refunds are only available before your application has been submitted to the relevant government authority.

   • Once your application has been reviewed and transmitted to the government system, it is considered in process and cannot be canceled, withdrawn, or refunded.

2. Service Fees and Government Fees

   • Refunds, when eligible, apply to both service fees and government fees collected at the time of payment.

   • Once submitted, government fees are non-refundable, and Evisat LLC cannot recover these amounts on your behalf.

3. Processing of Refunds

   • Approved refunds will be issued to the original payment method used during checkout.

   • Processing times may vary depending on your financial institution but typically take between 5–10 business days.

4. Non-Refundable Situations

   • Applications already submitted to the government authority.

   • Applications delayed, denied, or canceled by the government for reasons outside the control of Evisat LLC.

   • Situations where incorrect or incomplete information was provided by the applicant.

5. How to Request a Refund

   • To request a refund, you must contact our support team immediately via email at support@evisat.org or through our Contact Us page.

   • Your request must clearly include your full name, application reference number, and payment confirmation details.

6. Disclaimer

   • By using our services, you acknowledge and agree that Evisat LLC is a private agency providing application assistance and is not affiliated with any government authority. Government processing times and final decisions are beyond our control, and therefore not grounds for a refund once the application has been submitted.